Authentication errors across multiple Microsoft services - Validating Mitigation

After 5 hours and 1 minute

Service recovery has now been completed by Microsoft and users should no longer be affected by this issue. Still having problems? Give our team a call on 1300 113 231.

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SUMMARY OF IMPACT: Starting at approximately 19:15 UTC on 15 Mar 2021, a subset of customers may experience issues authenticating into Microsoft services, including Microsoft Teams, Office and/or Dynamics, Xbox Live, and the Azure Portal. Other Azure services/offerings that rely on authentication infrastructure downstream may see further impact.

CURRENT STATUS: Engineering teams have rolled out a fix to all affected regions. Internal telemetry and customer reports suggests that the error rate for dependent services is rapidly decreasing. Microsoft services are starting to see signs of recovery. Some services and offerings may have varying times of recovery following the underlying fix. The next update will be provided in 60 minutes or as events warrant.

This message was last updated at 21:56 UTC on 15 March 2021

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Began at:

Affected components
  • Office 365 & Hosted Mail