Resolved
After 3 hours and 22 minutes

We’re continuing to see significant improvement for affected services and users should now be able to use office 365 services as per normal. Still experiencing issues? You can always talk to our support team by calling 1300 113 231.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 2 hours and 16 minutes

We’re continuing to see improvement for services after Microsoft applied mitigation steps. we’ll continue monitoring the services to ensure full recovery. You may need to restart outlook, one drive and Teams, or Restart your computer to refresh everything!

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Recovering
After 1 hour and 37 minutes

Services are beginning to return to normal and traffic volumes are increasing. You may need to restart outlook and one drive to refresh your connection to office 365.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 1 hour and 20 minutes

Microsoft Update: We’re rerouting traffic to alternate infrastructure to improve the user experience while we continue to investigate the issue.

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Identified
After 49 minutes

Microsoft Update: We're not observing an increase in successful connections after rolling back a recent change. We're working to evaluate additional mitigation solutions while we investigate the root cause.

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Recovering
After 26 minutes

Microsoft have reverted a change which was likely causing impact and are monitoring the environment to ensure that services are recovering. Users should be able to login to services again shortly.

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Identified

Some clients are currently being affected by an office 365 Issue preventing Logins - A transient error has occurred. Please try again. Microsoft Support have advised they are currently working to revert a recent change that may be affecting logins.

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Began at:

Affected components
  • Office 365 & Hosted Mail